Virtual Consultation

Virtual Make-up Consultation

19/05/2021 - 30/04/2023

Attention: Due to the overwhelming response to our consultation service, our small consultant team is experiencing very limited availability at the moment. We encourage you to email us if you have questions about Kryolan products including colors, application tips and product selection. We apologize for the inconvenience and appreciate your understanding.

Book a free consultation with one of our Pro Team make-up artists! (Zoom account required, free at

Personalized product recommendations, advice on how to work with Kryolan products, and more**.

**Please note that we are unable recommend or match foundation and concealer colors through video consultations. To request a color match, send a small sample of your current foundation or concealer in a small plastic bag to our Color Match Service:

1864 Union Street
San Francisco, CA 94123
Attn: Color Match

Be sure to include a note with your name, contact information (email and phone number), and the products you'd like to be matched to.


Please read the following important information before requesting a consultation:

1) Appointment requests are reviewed by our staff prior to accepting. You will receive an email with a link to the zoom meeting if your request has been accepted. If your appointment request has not been accepted at least 48 hours prior to the date, please send us a message to let us know.

2) Once your appointment has been accepted, you will receive a confirmation request email two days prior to your scheduled date/time. Failure to confirm your appointment at least 24 hours in advance will result in a cancellation. If you are no longer able to attend a scheduled consultation, we kindly ask that you email us to let us know.

3) Kryolan reserves the right to decline an appointment request or cancel an appointment at any time.

4) Please provide a brief description of what you are hoping to discuss during the consultation in the "Appointment notes" area of the online booking form.

Interested in learning make-up application techniques? Our webinars are just what you need! Click Here for a list of upcoming workshops.

Contact details
Click HERE to check availabilty and request a constulation.